The Effect of Spiritual Leadership, Servant Leadership, and Organizational Culture on Employee Engagement among Millennial Employees at Hospital X in Cirebon
Keywords:
Spiritual leadership, servant leadership, organizational culture, employee engagementAbstract
Employee engagement is an important factor in improving employee performance and service quality, particularly among millennial employees who dominate the workforce in the healthcare sector. A high level of employee engagement is essential for hospitals as service-oriented organizations to ensure optimal patient care. This study aims to examine the effects of spiritual leadership, servant leadership, and organizational culture on employee engagement among millennial employees at Hospital X in Cirebon. Data were collected through a survey using structured questionnaires distributed to 70 (seventy) employees of Hospital X in Cirebon using a non-probability sampling technique. Data analysis was conducted using multiple linear regression, accompanied by validity and reliability tests. The results indicate that spiritual leadership has a positive and significant effect on employee engagement, servant leadership does not have a significant effect, and organizational culture has a positive and significant effect on employee engagement among employees at Hospital X in Cirebon.
References
Alagaraja, M., & Shuck, B. (2015). Exploring organizational alignment–employee engagement linkages and impact on individual performance: A conceptual model. Human Resource Development Review, 14(1), 17–37. https://doi.org/10.1177/1534484314549455
Asbari, M., Purwanto, A., & Santoso, P. B. (2021). Pengaruh budaya organisasi dan kepemimpinan terhadap kinerja karyawan melalui employee engagement. Jurnal Manajemen Strategi dan Aplikasi Bisnis, 4(2), 331–346.
Bakker, A. B., & Albrecht, S. L. (2018). Work engagement: Current trends. Career Development International, 23(1), 4–11.
Benefiel, M., Fry, L. W., & Geigle, D. (2014). Spirituality and religion in the workplace: History, theory, and research. Psychology of Religion and Spirituality, 6(3), 175–187.
Chumaedi, A., Nugraha, R. S., & Rahmawati, D. (2024). Pengaruh budaya organisasi terhadap kinerja karyawan pada organisasi sektor jasa. Jurnal Manajemen dan Bisnis, 11(1), 45–58.
Denison, D. R., Haaland, S., & Goelzer, P. (1995). Corporate culture and organizational effectiveness. Organizational Dynamics, 24(1), 65–81.
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004
Fry, L. W., & Cohen, M. P. (2009). Spiritual leadership as a paradigm for organizational transformation and recovery from extended work hours cultures. Journal of Business Ethics, 84(2), 265–278. https://doi.org/10.1007/s10551-008-9695-2
Fry, L. W., & Slocum, J. W. (2011). Maximizing the triple bottom line through spiritual leadership. Organizational Dynamics, 40(4), 251–257. https://doi.org/10.1016/j.orgdyn.2011.07.004
Fry, L. W., Hannah, S. T., Noel, M., & Walumbwa, F. O. (2017). Impact of spiritual leadership on unit performance. The Leadership Quarterly, 28(4), 1–14.
Gotsis, G., & Grimani, K. (2017). The role of servant leadership in fostering inclusive organizations. Journal of Management Development, 36(8), 985–1000.
Hunsaker, W. D. (2019). Spiritual leadership and employee engagement: Exploring the mediating role of meaning at work. Journal of Management, Spirituality & Religion, 16(3), 1–20. https://doi.org/10.1080/14766086.2019.1573673
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.).Sage Publications.
Karatepe, O. M., & Aga, M. (2016). Servant leadership and hotel employee outcomes: The mediating role of job satisfaction. International Journal of Contemporary Hospitality Management, 28(9), 1911–1930. https://doi.org/10.1108/IJCHM-11-2014-0574
Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434–1452.
Nugroho, Y. A., Suyanto, S., & Haryono, S. (2021). Pengaruh kepemimpinan melayani terhadap employee engagement. Jurnal Manajemen Sumber Daya Manusia, 15(2), 123–135.
Pawar, B. S. (2016). Workplace spirituality and employee well-being: An empirical examination. Journal of Business Ethics, 136(2), 245–259. https://doi.org/10.1007/s10551-014-2533-0
Purwanto, A., & Asbari, M. (2020). Pengaruh kepemimpinan spiritual terhadap employee engagement. Journal of Industrial Engineering & Management Research, 1(2), 1–15.
Rego, A., Cunha, M. P., & Souto, S. (2015). Workplace spirituality and organizational commitment: An empirical study. Journal of Organizational Change Management, 28(4), 507–529. https://doi.org/10.1108/JOCM-08-2014-0144
Saks, A. M., & Gruman, J. A. (2014). What do we really know about employee engagement? Human Resource Development Quarterly, 25(2), 155–182. https://doi.org/10.1002/hrdq.21187
Schaufeli, W. B. (2013). What is engagement? In C. Truss, R. Delbridge, E. Soane, K. Alfes, & A. Shantz (Eds.), Employee engagement in theory and practice (pp. 15–35). Routledge.
Schaufeli, W. B., & Bakker, A. B. (2010). Defining and measuring work engagement: Bringing clarity to the concept. In A. B. Bakker & M. P. Leiter (Eds.), Work engagement: A handbook of essential theory and research (pp. 10–24). Psychology Press.